Public Transportation service to have new features

 Forsyth County Public Transportation’s Dial-A-Ride service has begun the process of its first ever rebranding from Dial-A-Ride to Access Forsyth.

Changes to the brand of the public transportation service including vehicles, driver uniforms and phone service are underway.

“The rebranding of Dial-A-Ride to Access Forsyth provides an umbrella name to cover not only our current demand-response service but also any future services we might provide,” said Director of Public Transportation Roy Rickert. “We also wanted a name that better described the goals of the system, which is to provide safe, accessible transportation for the Forsyth community.”

The umbrella name covers future department expansion including potential future modes of service such as micro-transit and commuter service within the County.

Along with a new name, Access Forsyth will begin to roll out new features over the next year including an improved reservation system, a mobile phone application, pre-trip reminders and new, optimized routing software.

Dial-a-Ride is a reservation-based transportation service for all Forsyth County residents. This service is beneficial for those in need of a way to get to medical appointments, shopping, places of employment, education, personal errands and more. The system benefits the local community by promoting local businesses and services.

Learn more about the Access Forsyth service on the Public Transportation webpage.